Reference

How We Handle Your Privacy

This page covers exactly what happens to the data behind your kiko333 account: what we collect when you deposit via DANA, OVO or GoPay, how long we keep it, and how to ask for changes or deletion.

DANA Data UseOVO Account InfoGoPay RecordsCookie HandlingYour Rights
kiko333 How We Handle Your Privacy
REACH OUR DESK

Privacy Questions and Requests

If you want to see the data we hold, ask for a correction, or raise a concern about how your account is handled, the fastest route is through our support desk. You write to us, we confirm who you are, and we action your request from there.

Team online

Live Chat

Open the in-app chat from your kiko333 account page. We reply during support hours and confirm your identity before sharing any account data.

Email

Send your request to our support inbox with the phone number tied to your account. We verify ownership, then walk through correction or data removal step by step.

Wallet Verification

For data requests linked to payment records, we may ask you to confirm the DANA, OVO or GoPay account on file so we release details only to the right owner.

HOW WE PROTECT IT

Data Handling and Account Security

Your data moves through encrypted connections, and payment details stay tied to the wallet verification flow you use for deposits like DANA, OVO or GoPay. Cookies help us remember your language and keep your session working; you can clear them from your browser anytime. We keep transaction records as long as local rules require, and we hold account data only while your account stays active. To change what we store about you, start with our support desk and we will guide the rest.

Cookie Use

Cookies keep your login session stable and remember your preferred language. You can switch them off in browser settings, though some pages may then need re-login.

Payment Data

Wallet details from DANA, OVO or GoPay are stored to process deposits and withdrawals. We keep these records only as long as the payment rules require.

Retention

Transaction and account records are held for the period your local law sets. After that window, we remove or anonymise what we no longer need.

Your Requests

Ask us for a copy of your data, a correction, or deletion through support. We verify you own the account first, then confirm what we action.

Common Privacy Questions

Here are the questions we hear most often about data, access and how requests work.

We collect your name, phone number, connect info, and the wallet details linked to deposits through DANA, OVO or GoPay. We store only what we need to run your account.

Yes. Reach our support desk, confirm the account is yours, and we will show you what we store and walk through any correction you want to make.

Wallet and transaction records from DANA, OVO or GoPay are kept for the period your local rules require. After that we remove or anonymise them.

We only pass on what is needed to process a payment through a local rail or wallet, or where the law obliges us. We do not sell personal data to third parties.

Contact support from your kiko333 account page. We verify ownership and then process removal, keeping only what legal retention duties still require.

It covers everyone who uses kiko333 where local law permits. Local requirements take priority wherever they differ from what is written on this page.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.